Support

Thanks for reaching out to the Nextel Support Team.

We value your enquiry. Our company is growing at a fast pace and we need to keep up with times with support ticketing and a seemless integration between your support enquiry and a speedy resolution. Once you log a support ticket, our processes and information sharing between each other become fully automated. We ask you to complete the support fields on the right and then your support enquiry is all underway. Should you have an urgent matter, please call us on 139 139. 24 hours 7 days.

Give us a call on

139 139

Contact Us

NBN Plans

Need a customised solution?

EXCHANGE BASED ROUTING

Exchange Based Routing automatically direct inbound calls to the nearest store of office based on the callers location.

INTERACTIVE VOICE RESPONSE (IVR)

A custom voice menu invites the caller to input a selection. Each selection will direct that caller to specific departments within the company.

POST CODE PROMPTING

The caller is greeted by a voice message inviting them to enter their postcode. Once entered our routing engine will transfer that call to the store or office that serves that area.

CALL EVALUATION

Improve the performance of your team with call evaluation. At the conclusion of every call an online form will prompt the user to input information which can be reviewed by the business or by a 3rd party.

TIME BASED ROUTING

Direct incoming calls automatically to any answer point during specific times or dates, programmable one year in advance.

CALL OUTCOME

Discover the ROI each sales call with call outcome. At the end of each sales call the team member is prompted to input the result of the call.

Contact Us

If you need help or
more information, call

139 139

8.30am to 5.30pm AEST Monday to Friday

Get In Touch With Us

One time $ 250.00 account setup fee gets you up and going within mintues.
Nextel believes in no lock in contracts with our products.

BASIC

Licensing fee for:GEO, 130, 1800, VMN*

$30

Per Number/Month

Unit Rate:

30 Cents Per Minute Billed in 1 Second Increments

15 Cents Per SMS

Minimum Monthly Spend Per Month

$0*

STANDARD

Licensing fee for:GEO, 130, 1800, VMN*

$25

Per Number/Month

Unit Rate:

25 Cents Per Minute Billed in 1 Second Increments

15 Cents Per SMS

Minimum Monthly Spend Per Month

$149*

PROFESSIONAL

Licensing fee for:GEO, 130, 1800, VMN*

$20

Per Number/Month

Unit Rate:

18 Cents Per Minute Billed in 1 Second Increments

15 Cents Per SMS

Minimum Monthly Spend Per Month

$499*

CORPORATE

Licensing fee for:GEO, 130, 1800, VMN*

$30

Per Number/Month

Unit Rate:

15 Cents Per Minute Billed in 1 Second Increments

12 Cents Per SMS

Minimum Monthly Spend Per Month

$999*

CORPORATE +

Licensing fee for:GEO, 130, 1800, VMN*

$25

Per Number/Month

Unit Rate:

12 Cents Per Minute Billed in 1 Second Increments

12 Cents Per SMS

Minimum Monthly Spend Per Month

$2,499*

ENTERPRISE

Licensing fee for:GEO, 130, 1800, VMN*

$20

Per Number/Month

Unit Rate:

10 Cents Per Minute Billed in 1 Second Increments

10 Cents Per SMS

Minimum Monthly Spend Per Month

$4,999*

Nextel’s SV9100 NBN Switch integrates with:

Google Analytics
Google Adwords
Adobe Analytics
Autogate
Double Click
Acquisio
Sales Force
Many_More

All Packages Include:

  • Instant missed call information
  • Dynamic Code
  • Call Whisper
  • Call Recording
  • Online Portal Access
  • Click to Connect