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How to change Extension Keys on an NEC Handset

  • Press FEATURE button
  • Press REDIAL button
  • Press the button you wish to program
  • Dial 1
  • Dial extension number you wish to store
  • Press FEATURE button to save

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

How to change System Time - DK616, DK824, NDK9000, Xen Alpha, Xen Axis,Xen Master & IPK Phone Systems

This procedure will only work on Port 1 or 2. This is usually the main reception phone.

The check an extensions port number press FEATURE then 4.

  • Press FEATURE
  • Dial 9
  • Dial *
  • Dial Current time using a 12-hour format. (example: for 2:45PM dial 0245)
  • Press RECALL to toggle between AM and PM
  • Press FEATURE to save and exit

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local , National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

How to change System Time - Xen Topaz

NOTE: This function must be carried out at the main reception handset

  • Press SPEAKER button
  • Dial 828
  • Dial 2 digits for the current hour (24 hour format)
  • Dial 2 digits for the current minute (00 – 59)
  • Press SPEAKER button again to save and exit

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

NEC SV8100 - How to change System Time

The following procedure documents using administrator access to change the date and time on your NEC SV8100 PABX. If your system does not prompt for a password after dialling #*#* then your systems programming may have been changed from the default. If this is the case you will require a system technician to attend site.

  • Press Speaker
  • Dial #*#*
  • Enter Admin password (default is 0000)
  • Press Transfer
  • The display will show ‘Program Mode’
  • Dial 10 01 01
  • Enter year (e.g., 13 for 2013)
  • Press Transfer
  • Enter month (e.g., 05 for May)
  • Press Transfer
  • Enter date
  • Press Transfer
  • Enter the day of week:
    • 1 = Sunday
    • 2 = Monday
    • 3 = Tuesday
    • 4 = Wednesday
    • 5 = Thursday
    • 6 = Friday
    • 7 = Saturday
  • Press Transfer
  • Enter Hour (In 24 hour format e.g., 4pm = 16)
  • Press Transfer
  • Enter Minutes
  • Press Transfer
  • Enter Seconds
  • Press Transfer
  • Press Speaker to save and exit programming

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

NEC SV8100 - How to Call Forwarding on DT Series Handsets

Call Forward All

Forwards all incoming calls immediately

Activate

  • Lift the handset and dial 741
  • Dial 1 to set
  • Dial the destination number
  • Replace handset

Cancel

  • Lift Handset and dial 741
  • Dial 0 to cancel
  • Replace Handset

Call Forward Busy/No Answer

Forwards all calls if the extension is in use or after a preset number of rings

Activate

  • Lift handset and dial 744
  • Dial 1 to set
  • Dial the destination number
  • Replace handset

Cancel

  • Lift Handset and dial 744
  • Dial 0 to cancel
  • Replace Handset

Call Forward Both Ring

Rings your extension and also an alternate extension at the same time. The call can be answered at either extension.

Activate

  • Lift handset and dial 745
  • Dial 1 to set
  • Dial the destination number
  • Replace handset

Cancel

  • Lift Handset and dial 745
  • Dial 0 to cancel
  • Replace Handset

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

NEC SV8100 - How to Listen to On Hold Music Through Your Handset or Headset

If you have music on hold, you can play background music through your speaker when your handset is idle.

To turn Background Music on or off:

  • 1. Press the Speaker key.
  • 2. Dial 725.
  • 3. Press the Speaker key to hangup.

NEC Telephone Systems hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones , Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local , National. International and calls to mobiles destinations.

Call NEC Telephone Systems for further information 1800981895

NEC SV9100 - How to make calls handsfree

To make a hands free calls

  • Press Speaker key
  • Dial Extension number OR
  • Dial “0” for an outside line THEN phone number

Internal Calls

  • Lift Handset or Press Speaker
  • Dial Extension number

External Calls

  • Lift handset or press Speaker
  • Press “0” then dial phone number OR
  • Press Redial then 3 digit code speed dial code

NEC SV9100 - How to transfer calls

To Transfer a call to another extension:

  • Press Hold to put the call on hold
  • Dial Extension Number or press One Touch Key,
  • Announce call
  • Press Transfer OR Advise of line number
  • Hang up. Call is transferred.

To transfer calls from a cordless phone:

While speaking on an outside line:

  • Press Recall button (which puts the call on hold),
  • Dial Extension number
  • Announce the call and hang up.

To transfer a call to a person’s voice mail:

While speaking to the outside line:

  • Press Hold
  • Dial Person’s extension number
  • Press “8”
  • Press Transfer
  • Hang Up

Transfer an incoming line to another outside line

While talking to the incoming call:

  • Press Hold key
  • Select an outside line
  • Dial Phone number
  • Announce you will be transferring call
  • Transfer key
  • Hang Up

NEC SV9100 - How to page

INTERNAL PAGING

To make an internal page through all desktop handsets:

  • Press ICM menu option for intercom
  • Press Inpg menu option for Internal Page
  • Press “0” which is group no 1 for all internal page
  • Lift Handset and make announcement
  • Hang up

OR Manually:

  • Lift Handset
  • Dial 701
  • Press “0” (for all Zones)
  • Make Announcement and replace handset

(Note: This feature is announcement only-extensions cannot reply)

EXTERNAL PAGING

To make an external page through a Paging Horn:

  • Lift Handset
  • Dial 703
  • Press “0” (for all Zones)
  • Make Announcement and replace handset

(Note: This feature only works if an external speaker is installed)

COMBINED PAGING

To page both internal & external zones:

  • Lift Handset
  • Dial *1
  • Make Announcement and replace handset

NEC SV9100 - How to conference call

To set up a Conference Call:

While on an Outside call or connected to your first party

    • Press Conf Key on Display
    • Dial an outside line or second party

(When called party answers)

    • Press Add key on the screen

(Repeat steps 2-4 to add more parties. Maximum of 16 internal or external parties can be conferenced).

  • Press Begin to start the conference

NEC SV9100 - How to set up station name assignment

To assign a name to your extension number:

  • Press Speaker
  • Dial 700
  • Press Hold
  • Enter your Name – up to 12 digits(## for space. # between digits on the same key)
  • Press Hold
  • Press Speaker to hang up

To program any extension’s name:

  • Press Speaker
  • Dial 700
  • Enter Extension Number to be named
  • Enter the Name – up to 12 digits
  • Press Hold
  • Press Speaker to hang up

NEC SV9100 - How to use call fowarding

CALL FORWARD ALL CALLS TO ANOTHER EXTENSION OR OFF-SITE

To set via menu on the screen:

    • Press PRG Soft Key
    • Press C/Fwd Key
    • Press All Key
    • Press Set Key
    • Dial The Extension Number

OR

    • Dial “0” for an off-site number, then dial the number

(eg: 0, 0418710111)

  • Press Speaker key to hang up

To program any extension’s name:

  • Press Speaker
  • Dial Call Forward Code – 741 for immediate – 744 for busy/no answer
  • Dial 1 to set
  • Dial extension number
  • Press Speaker

To deactivate:

  • Press PRG
  • Press C/fwd
  • Press All
  • Press Cancel
  • Press Speaker
  • Hang up

CALL FORWARD YOUR HANDSET TO VOICEMAIL IF BUSY/NOT ANSWERING

To set via menu on the screen:

  • Press PRG Soft Key
  • Press C/fwd Soft key
  • Press Arrow end option on menu
  • Press B/NA for Busy/No Answer
  • Press Set
  • Dial “200” for voicemail
  • Press Speaker key to hang up

To Cancel

  • Press PRG Soft Key
  • Press C/fwd
  • Press Arrow end option on menu
  • Press B/NA
  • Press Cancel
  • Press Speaker to hang up

NEC SV9100 - How to set up do not disturb

To Activate via Menu on the screen:

  • Press PRG Soft Key
  • Press DND Soft Key
  • Press Set Soft Key
  • Press Set Key
  • Press All Soft Key

To Deactivate via Menu on the screen:

  • Press PRG Soft Key
  • Press DND Soft Key
  • Press Cncl Soft Key for Cancel

To Activate On and Off on a handset without display: (Leave Handset Down)

  • Press Speaker
  • Dial 747
  • Dial DND Option Code
    • 1 = Block incoming calls
    • 2 = Block internal intercom
    • 3 = Block All calls
    • 4 = Block Call Forwards Only
    • 0 = Cancel DND

NEC SV9100 - How to change the time

This procedure must be done from reception or main handset

Leave the handset down and:

  • Press Speaker
  • Dial 728
  • Dial two digits for the hour (24 hour)
  • Dial two digits for the minutes
  • Press Speaker to hang up

NOTE: The date can only be set/changed in system programming

NEC SV9100 - How to set up room monitor function

Room monitor lets an extension listen to the sounds in co-workers area, for example, a receptionist could listen for sounds in the warehouse when it’s left unattended.

NOTE: (A Room monitor key must be programmed. Room monitor must be activated at the extension initiating the monitor and at the extension that is to be monitored. You can only listen to one extension at a time.)

To activate Room Monitor from initiating extension:

    • Press Room Monitor key
    • Dial Extension number you are at

(You can place and answer calls whilst monitor is active)

To activate Room Monitor from extension to be monitored:

  • Press Room Monitor key
  • Dial Extension number you are at

NEC SV9100 - How to use directory dialing

Directory dailing displays a list of Speed Dials, Extensions, Personal Speed Dials, and the Telephone Book to select from:

To Access The Telephone Book directly:

    • Press & on the Jog Dial &

OR

For all other lists:

  • Press Dir soft key (for directory)
  • Press Soft key (according to list)
    • SPD – Speed Dials
    • EXT – co-worker’s Extensions
    • STA – Personal Speed Dials
    • TELBK – Telephone Book

THEN

  • Dial The first letter of the name you are looking for
  • Press â Soft Key to jump to that section
  • Press Arrow up or down to scroll through the list
  • Lift Handset or press Dial Soft Key or press Speaker to place call

To cancel Directory Dialling:

  • Press Exit key

NEC SV9100 - How to use speed dialing

To Store Abbreviated Dialling number:

    • Press Speaker key.
    • Dial 753
    • Dial Speed Dial Code – System 001 to 999
    • Dial Telephone Number you want to store (no leading 0 required).
    • Press HOLD.
    • Enter Name of the company or person using the keypad.

(## for space, # to move cursor if two digits on same key)

  • Press HOLD.
  • Press Speaker to hang up.

To Dial Abbreviated number:

  • Press DIR soft key menu button,
  • Press SYS soft button,
  • Enter First letter of their name,
  • Press Arrow keys to scroll,
  • Lift Handset to dial

OR

If you know the code you wish to dial:

  • Press Redial
  • Dial Code (eg:001-899),
  • Lift Handset or Press Speaker.

To Dial Abbreviated number:

  • Press Talk/On Button
  • Press #2
  • Dial Speed dial code

Check Abbreviated Dialling numbers:

  • Press Help
  • Press Redial key
  • Dial Abbreviated Dialling Code and check number

Press Exit when finished

NEC SV9100 - How to program one touch buttons

Program One Touch Buttons for External Phone Numbers:

  • Press SPK
  • Dial 751
  • Press KEY you wish to program
  • Enter 01
  • Enter 0 for an outside line
  • Enter Phone number
  • Press HOLD
  • Press SPK

Program Function Buttons for Internal Extensions:

  • Press SPK
  • Dial 751
  • Press KEY you wish to program
  • Enter 01
  • Enter Extension Number
  • Press HOLD
  • Press SPK

Program Function Buttons for all other features:

  • Press SPK key
  • Dial 751.
  • Press Key you want to program.
  • Enter 2-digit key function (see next page)
  • Press HOLD
  • Press SPK

Program Function Buttons for extension names:

  • Press SPK key
  • Dial 751.
  • Press key you want to program.
  • Enter 55
  • Press Hold
  • Press SPK

Program extension names:

  • Press Ext Names Button
  • Enter Extension Number
  • Type The extension Name (remember # for space, Conf for backspace)
  • Press Hold
  • Press SPK

Available 2-digit key function functions are:

  • 00 Not Defined
  • 01 DSS/One-Touch Key
  • 03 DND Key
  • 04 BGM (ON/OFF)
  • 05 Headset Key
  • 08 Incoming Caller-ID List
  • 09 Day / Night Switch
  • 10 Call Forward-Immediate
  • 11 Call Forward-Busy
  • 12 Call Forward-No Answer
  • 13 Call Forward-Busy/No Answer
  • 14 Call Forward-Dual Ring
  • 15 Call Forward-Follow Me
  • 16 –Not Used-
  • 17 –Not Used-
  • 18 Text message set up.
  • 19 External Group Paging
  • 20 External All Call Paging
  • 21 Internal Group Paging
  • 22 Internal All Call Paging
  • 23 Meet-Me Answer to Internal Paging
  • 24 Call Pickup for Own Group
  • 25 Call Pickup for Another Group
  • 26 Call Pickup for Specified Group
  • 27 Abbreviated Dial-Common/Personal
  • 28 Abbreviated Dial-Group
  • 29 Repeat Dial
  • 30 Saved Number Redial
  • 31 Memo Dial
  • 32 Meet-Me Conference
  • 35 Call Back Request (camp on)
  • 37 DND/FWD Override
  • 38 Message Wait Button
  • 55 Extension Name Edit
  • 63 Restrict Caller-ID (ISDN)
  • 45 Exclusive Hold
  • 48 Voice Over
  • 49 to Redirect
  • 50 Account Code
  • 66 CTI Comms
  • 77 Voice Mail (In Skin)
  • 78 Conversation Record
  • 79 Automated Attendant

SC 852:

  • *00 Not used
  • *01 Trunk Key
  • *02 Trunk Group/ Loop Key
  • *03 Virtual Extension Key
  • *04 Park Hold Key
  • *05 Loop key