Support

Thanks for reaching out to the Nextel Support Team.

We value your enquiry. Our company is growing at a fast pace and we need to keep up with times with support ticketing and a seemless integration between your support enquiry and a speedy resolution. Once you log a support ticket, our processes and information sharing between each other become fully automated. We ask you to complete the support fields on the right and then your support enquiry is all underway. Should you have an urgent matter, please call us on 139 139. 24 hours 7 days.

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139 139

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ADSL 2+

Get down to business with business broadband ADSL plans

ADSL is a high-speed internet connection that operates over fixed lines but doesn’t interfere with your voice calls, whereas Business Broadband ADSL is a business-grade version with additional features specially tailored for small to medium-sized businesses.

Things You Need to know

Monthly excess usage charges
The maximum chargeable amount for additional usage per month is $300.00 per service in a single billing period on new plans only. This means there is no additional usage charge applied after you reach $300 in additional usage per month.

Broadband
Unused data allowance expires monthly.
A $110 activation fee will apply for new Nextel fixed broadband customers.

Remote working capabilities
Device dependent and available through IPSEC capabilities on Telstra Purchased Cisco Router. This feature can be set up and configured through Broadband Extras Router Support Service or enabled through Business Support. Additional charges apply.

Contact Us

If you need help or
more information, call

139 139

8.30am to 5.30pm AEST Monday to Friday

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Features and Benefits

  • 24×7 Support: Our business-grade technical support is available around the clock.
  • Predictable performance: Your connection speeds won’t slow even if you exceed your monthly allowance. (Excess usage charges apply after your monthly limited is exceeded)
  • Unlimited uploads: Uploads won’t count towards your monthly usage plan.
  • Capped costs: Your excess data fees will be capped at $300 per month.
  • Greater freedom: Move up and down between plans without being penalised.