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Competitive businesses come in all sizes and successful businesses always have one thing in common: great teamwork. In the age of increasingly disparate working locations and job complexity, communications play a crucial part in every organisation's success.
NEC's UNIVERGE SV9100 is the unified communications (UC) solution of choice for small and medium businesses (SMBs) who don't want to be left behind. Designed to fit to your unique needs, the platform is a powerful communications solution that provides SMBs with the efficient, easy-to-deploy, mobile technology that they require.
Reliable and adaptable, the UNIVERGE SV9100 is built on cutting-edge technology that supports voice, video, unified communications and collaboration, unified messaging, and mobility out-of-the-box, all the while remaining easy to manage. The solution provides the communications features Australian small to medium businesses demand, including:
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NEC understands the challenges faced by businesses today. We have tailored our communications solutions to give you the business agility to meet these challenges, make decisions, and deliver your products and services efficiently. Your employees can work when and where the need to without compromise and you can be assured that as your business changes your technology will adapt and grow with you.
Scales with you - One chassis delivers up to 80 traditional phones or nearly 900 IP phones.
Need more? - Chain up to 4 chassis in a stack. You now have a system capable of nearly 400 traditional phones.
Still need more? - Link multiple stacks on the same site or spread across the globe - up to a maximum of 50 stacks.
Easy to manage - The SV9100 offers centralised management of your phone and enterprise communications system. Moves, adds and changes of SV9100 phones are quick and easy, via intuitive, easy to use, web-based management tools. Simply plug any phone into any jack wherever it's needed.
Your people don't just want to talk, they want to collaborate. A Unified Communications solution allows your staff to join collaborative communities where they can work together on projects, sharing thoughts and ideas, in real time - regardless of location.
In-built mobility keeps customers and sales people connected via a single published phone number - from any location on any device. WLAN and DECT mobile handsets allow employees to stay in touch anywhere in the office, making them more responsive to customer needs.
The IP video door-phone functionality enables audio and visual monitoring of entrances which increases facility security.
The centralised management functionality allows IT personnel to connect to the network locally or remotely. Enables staff to easily maintain all communication servers on the network from a single location.
The Auto-Attendant feature plays a greeting to all callers and ensures that they are routed to the correct department/person.
The NEC UC Suite provides receptionists with a pop-up window that displays caller information and enables them to answer calls, see colleague's availability, transfer, park or take a message with a simple mouse click or a drag-and-drop.
The UNIVERGE SV9100 Contact Centre provides a detailed view of call activity of all agents – statistics can be used to reduce abandoned calls and follow up on missed calls. Callers are kept informed with periodic announcements.
The conference feature allows employees to effortlessly set up a virtual meeting for colleagues on short notice, wherever they are, enabling faster business decision making, as well as reducing travel time and expenses.
Remote / home worker
UC Suite enables employees to use either their desktop phone or softphone at a remote or home office location to communicate with colleagues with the same ease as if they were in the office.